Daniel Coleman’s article about the necessity of EQ (Emotional Intelligence) is an important read, whether we think its status as a classic is well deserved or not. In the article he lifts up the need for self-awareness, self-regulation, motivation, empathy, and social skills. All crucial parts of what Coleman calls EQ. In the article Coleman defines what he means by those five crucial components of EQ.
According to Coleman all those components can be learned.
Coleman’s findings are based more or less on a feeling, rather than any hard data. It is based on observation “how emotional intelligence shows itself on the job.” This is not to say that there are no questionnaires to be found, they might, but they are not quoted here or even referenced. Having said that, it is an important read, as long as we are aware of its shortcomings.
From “What Makes a Leader? (HBR Classic) – Harvard Business Review” by Daniel Coleman