The Customer – Using Balanced Scorecard in the church

Random thoughts about Balanced Scorecard in the church.

(Added 5/17/2011: My STM thesis, Ecclesiology and Evaluation written at Trinity Lutheran Seminary in Columbus, Ohio addresses the Balanced Scorecard in the Church based on a certain Ecclesiology that is formed in the text of the thesis. The thesis is accessible here: http://www.tren.com/e-docs/search.cfm?p035-0113.)

1. The Customer

  • The Stakeholders in light of Bowen’s Family Systems Theory.
  • I am because we are.
  • The pastor and his role
  • Different motives
  • Leaving programs behind
  • The Growth, education and the other stuff

2 Changing vs. fixing

  • Look at: https://ispeculate.wpmudev.host/main/2008/02/litarlaeknar-eda-liknardeild/ (in Icelandic)
  • In the book Finding Our Way: Leadership for an Uncertain Time it is possible to use text on p. 160+ when trying to understand how to evaluate the church.

 

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